SASSA SRD Status Check - How To Do A Sassa Status Check


Millions of South Africans receive financial assistance through the various types of Sassa grants provided by the state each month. If you have applied for one of these social grants, you may want to keep track of your application status. There are various ways to track your application status. Applicants can always do a SRD status check or a general Sassa status check.

SASSA SRD R350 Grant

The Social Relief of Distress (SRD) grant also known as the R350 grant is a social grant implemented by the government to provide temporary financial relief to individuals and households in need. It is designed to support those who are unemployed, have no source of income, and are unable to meet their basic needs.

The SRD R350 grant was initially introduced as an emergency measure during the COVID-19 pandemic to assist vulnerable individuals and families affected by the economic impacts of lockdown restrictions. However, It has since been extended beyond the pandemic to continue providing relief to those in need.

What is a SASSA Status Check?

Do you need to do a SASSA status check? When you apply for a SASSA grant you will want to do a status check to check the progress of your application. Your SRD status is an important thing to check. You must make sure that what you check SASSA status to ensure you receive your payment on the correct date. You can also do a general Sassa status check..

SASSA status check allows R350 grant applicants to check the status of their applications, as well as appeal any rejected applications. There are some dangers when you are doing a Sassa status check so please beware of fake websites.

Applicants are also able to see if their application has been approved or declined, and they are able to check the status of the SRD Sassa grant online.

You can either do an SRD status check or a general Sassa status check. Sassa have warned that the Status Check should always be done on the official Sassa website for safety.

How to check your Sassa status online 

Checking your Sassa status online is a convenient and efficient way to stay updated on your benefits. Follow these simple steps to check your SASSA status online: 

  1. Start by visiting the official Sassa website
  2. Look for the 'Application Status' prompt
  3. Click on the link and provide the necessary information, such as your ID number.
  4. Once you have entered the required details, click on the "Check Status" button. 
  5. Wait for the system to process your request and display your Sassa status. 

Checking your Sassa status online is a quick and convenient method that allows you to access your information at any time, from anywhere. It eliminates the need for lengthy phone calls or in-person visits, saving you time and effort. 

How to check your Sassa status via WhatsApp

If you prefer to check your Sassa status using your mobile phone, you can do so with a simple WhatsApp message.  Follow these step-by-step instructions to check your Sassa status via WhatsApp: 

  1. Add the Sassa WhatsApp number to your contacts: 082 046 8553.
  2. Open WhatsApp and send a message to the Sassa number that says "Status" followed by your ID number. 
  3. Double-check the accuracy of your ID number to avoid any errors. 
  4. Sassa will then provide the necessary information regarding your application status.

After sending the SMS, you will receive a response with your SASSA status. The message should include information about your application, payment dates, and eligibility. Make sure to save the message for future reference or take a screenshot for easy access. 

Checking your Sassa status via WhatsApp is a convenient option, especially for those who prefer using their mobile phones.

Stay updated with your SASSA SRD status check 

In addition to checking your Sassa status online or via WhatsApp, there are other ways to stay updated with your benefits. Consider the following options: 

  1. Social media: Follow Sassa's official social media accounts for the latest news, updates, and announcements regarding benefits and status checks. 
  2. Visit Sassa offices: If you have any concerns or required additional information dont hesitate to visit the nearest Sassa offices for assistance. 

By utilizing these additional channels, you can stay informed and ensure that you never miss any important updates or changes to your Sassa status. 

How To Receive Your Sassa SRD R350 Grant

SASSA pays beneficiaries their financial assistance using several different methods once you have reached Sassa status check approved:

  • Through your bank savings account. Applicants can have their SASSA grants paid directly to their bank if they have their account with one of the major banks. This is the fastest method of receiving your Sassa payment dates SRD status, and you can withdraw it from an ATM whenever you wish. Running a Sassa SRD balance status will let you know how much you will receive and you can check your bank details pending.
  • Through CashSend services.
  • From a retailer such as Checkers, Pick 'n Pay and Boxer stores. You will receive an SMS when your money is ready for collection from one of these stores.
  • From the Shoprite Group. You can receive your grant money directly from a Checkers, USave, OK or Shoprite store.

If you receive a message that your Sassa status check failed you will need to follow up with Sassa to find the reason. Correct the problem then try to check Sassa status again.

Importance of Personal Details

It is important to ensure that your personal information details and contact details are correct so that SASSA can contact you regarding your application form/Sassa grant - and also so that your application does not get unnecessarily rejected.

You will also need to make sure that your banking details are correct so that you can receive your Sassa payment dates quickly and without any issues.

Common issues and tips for Sassa status checks 

While the Sassa status check process is designed to be straightforward, you may encounter some common issues along the way. 

Here are a few troubleshooting tips to help you navigate through any difficulties: 

  1. Double-check your details: Ensure that you have entered your ID number or other required information accurately. Even a small typo can lead to an incorrect status result. 
  2. Check your internet connection: If you are checking your Sassa status online, make sure you have a stable internet connection. Slow or intermittent internet can cause delays or errors. 
  3. Contact Sassa helpline: If you encounter any technical issues or difficulties during the status check process, don't hesitate to reach out to the Sassa helpline for assistance. They can provide guidance and address any concerns you may have. 

By following these troubleshooting tips, you can overcome common issues and ensure a smooth Sassa status check experience.

You can run a Sassa status check to see the status of your Social Relief of Distress grant application. You can also perform a Sassa payment status check for your R350 grant to see your Sassa payment status. This can change each month depending on whether you received any money that month or not. Luckily you can do the Sassa status check online so it is quite easy - much easier than if you had to go to the Sassa head office to make enquiries.

Sassa applicants could be beneficiaries of the SRD R350 grant, the Child Support grant, Older Persons grant, or others.

When you are doing your Sassa status check please make sure you are using the official Sassa website and not a fake site that is stealing your personal information. You don't want to disclose your financial status to a scammer on the internet.

Sassa R350 Grant Criteria

Have you heard about the R350 grant from Sassa? The official name is the Social Relief of Distress Grant (SRD Grant)  and it was introduced for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years who are in need of financial assistance to meet their basic needs. 

In order to qualify for the SASSA SRD grant applicants must be:

  • Unemployed
  • South African citizens, permanent residents, refugees, holders of a special permit under the Special Angolan Dispensation, the Lesotho Exemption Permit Dispensation; Zimbabwe Exemption Permit Dispensation; or Asylum seekers with a valid section 22 permit or visa
  • Between 18 and 59 years old
  • Live within the borders of South Africa
  • Be registered on the Home Affairs database or Sassa's social grant database for individuals without ID documents
  • Not living in a government Institution or subsidised institution
  • Not receiving Unemployment Insurance Fund (UIF) Benefits or National Student Financial Aid Scheme (NSFAS) support or any other social grants distributed by Sassa

Sassa Status Check For R350 Payment Dates

Individuals who applied for the SRD R350 grant who complete SASSA status checks often wonder if they can see grant payment dates. If their Sassa status check indicates that their R350 grant application was successful, you will receive the R350 grant, however, they will not receive a SASSA grant payment date.

It's important to note that the special SRD grant, commonly known as the R350 grant, does not have a fixed payment date. Sassa approves applications for this Sassa grant, and beneficiaries are notified via message when their payment is available for collection.

Once your Sassa SRD status check appeal has been confirmed successful, payments will then be made from the month you initially applied. You should make sure that Sassa has your bank account details so that the Sassa grant can be paid to you directly.

Completing a grant status check to find out what your Sassa grant status will not provide you with the Sassa payment dates. Grant applicants must wait for a SMS from SASSA informing them that their grant can be collected. This SMS will be sent to the cell phone number used when you applied for the SRD R350 grant.

What If your SASSA Status For The SRD Grant Is Unsuccessful?

While millions of people apply for the SRD R350 grant every month, not every application for the SRD R350 grant will be approved by Sassa. The Department of Social Development (DSD) said more than 12 million people applied for the SRD grant in 2023, however, only 7 million applications were approved. 

The decision made by Sassa regarding an SRD R350 grant application is not final. Unsuccessful SRD grant applicants can submit a SRD R350 grant appeal application. This appeal application must be submitted to the Independent Tribunal For Social Assistance Appeals (ITSAA). 

Reasons Your Application May Be Declined

It is important to make sure that you meet all the eligibility requirements before submitting an application, otherwise your SRD grant application will be rejected.

If your circumstances change, for example, Sassa finds that you are now receiving an income, you will no longer qualify for a social relief of distress grant, meaning that the agency will no longer pay you. Your SRD application will also be rejected if you are receiving another grant from Sassa.

If you are UIF registered you will not be eligible to receive an SRD grant. You may also qualify for another grant, such as the old age pension, which you should apply for instead.

How To Submit A SASSA Appeal

Follow these steps to submit a Sassa appeal:

  1. Visit The ITSAA Website
  2. Enter Your Identification Number
  3. Enter The Cell Phone Number You Used During The Application Process
  4. Click Send “Pin”
  5. Once you receive the pin, you will be required to insert it and click “Submit”
  6. Select the month that you are appealing for
  7. Secret the drop-down arrow to choose the reason for your appeal application from the options provided
  8. Click “Submit” to complete the appeal application process

How SASSA SRD Grant Appeals Work

It is important to note that these appeal applications are no longer submitted directly to Sassa. Initially, Sassa handled the appeal applications when the grant was first introduced, but they no longer process appeals.

Instead, unsuccessful R350 grant applicants must submit a R350 grant appeal application to the Independent Tribunal For Social Assistance Appeals (ITSAA). 

Once individuals have submitted their appeal application, the ITSAA then uses various databases to verify information provided to verify their eligibility for the grant. The databases are used to confirm personal information and income information as well.

Furthermore, applicants are advised that they will receive the outcome of their appeal applications between 60 to 90 days from when it was submitted. The decision made by the ITSAA are considered final.

How To Check Your R350 Grant Appeal

In order to check your SRD grant appeal you are required to do a SASSA status check on your appeal to make sure that you appeal hasn't got lost in the Sassa system.

To check on your SASSA grant appeal status you need to have your ID number with you. This is how you research your grant appeal and find out your grant appeal status.

  1. Go to Sassa Appeals Website
  2. Enter ID number
  3. Enter telephone number
  4. Track appeal

​​​​​​You can also call the Sassa Call Centre on their cellphone number which is 0800 601 011. If you've already submitted an appeal, you don't need to submit another or contact the Sassa office.

It is important to note that the outcome of your appeal will be relayed through a confirmation message via SMS, this is why it is important to provide the correct contact details. 

Collect Your R350 Grant

There are a few options which SRD grant beneficiaries can choose from to collect their grant payments on their payment date:

  • Bank Account 
  • CashSend Services
  • Retail outlets
  • Shoprite Group

Documents Needed When Collecting SRD Grant

Individuals will be required to validate that they are the beneficiary of the grant by producing proof of their identity and cellphone number when collecting their grant at a retail outlet. Beneficiaries need to ensure that this must be the same cellphone number that they used to register on the Sassa database, as a confirmation pin will be sent to this number to prevent fraud. 

How To Change your Banking Details for SRD Grant

It will happen sometimes that your bank account details change. You don't want someone else to get your grant so make sure you submit you new banking details to Sassa with your payment status via a Sassa status check.

  1. Go to the SRD Sassa website at

  1. Confirm your nationality (Indicate whether you are a South African ID card holder or if you are an Asylum Seeker and Special Permit Holder). This is usually done with a South African ID Number.

  2. Sassa reminds beneficiaries that the new bank details will only be used for future Sassa grant payment after it has been verified.

South Africa ID Holders Must

  1. Scroll to “How do I change my banking details”.

  2. Enter your South African ID Number.

  3. An SMS containing a secure link, unique to you, will be sent to the phone number with which you registered during the application.

  4. Click on the link in the SMS.

  5. Follow the instructions carefully.

 Asylum Seekers and Special Permit Holders Must

  1. Enter your asylum seeker File Number or permit holder Passport Number

  2. Enter your cellphone details

This will enable you to lookup the Payment ID (which is different to your ID number) you can use to collect your Payment at Pick ‘n Pay or the Post Office (The Post Office no longer distributes the Sassa R350 grant). This is explained in the Sassa payment status section when you run a Sassa status check. In recent months many branches of the Post Office won't give out grants any more. This has made it even more important to change your bank details with Sassa so they can process your grant payments correctly.

You must provide your own banking account details as Sassa cannot pay grants into another person's bank account - only to the approved beneficiary. This is to ensure that the Sassa grant payment goes to the correct person and to avoid fraudulent activities. So make sure you give Sassa bank details of your own account only with your payment status.

If you are unsure then you should contact Sassa to make an enquiry about your grant and payments. This is important if the Post Office is not an option for you.

Those who select the money transfer option through a major bank, need to ensure that the cell phone number on which they received the SMS is registered in their name. Make sure you update your information if your banking details change. Your new bank account details need to be registered for your grant payments to continue. You can see this information when you check your Sassa R350 grant status.

This is because Sassa (South African Social Security Agency) cannot provide assistance or pay their grant payments to a mobile phone number which is registered with another person. This is an attempt to prevent fraud with Sassa grants. So when you do the Sassa grant application status check make sure that the cellphone number listed is correct.

How To Update Your Cellphone Number For SRD R350 Grant

It's quite possible that a Sassa grant beneficiary would change a phone number or perhaps submitted the wrong phone number. You will then want to change phone number with Sassa. Don't forget that you have to use your own mobile number and cannot register some else's mobile number when registering for your Sassa grant.

Those who have applied for the grant and would like to change their contact information, like your cell phone number, can do it with a phone call. You can contact Sassa by phone. Sassa's phone number is: 0800 601 011 - then select Sassa change number.

If you do not know your application status ID number, you will be able to find it on the SRD Sassa website. You will find your application ID under the application status tab.

How To Contact Sassa For SRD Grant Enquiries

If you have any further questions or require additional information, visit your Sassa page. Alternatively, you can contact Sassa directly by calling the SASSA toll free number on 080060 10 11 or by sending an email to the dedicated SASSA grants email address at grantenquiries [at] (grantenquiries[at]sassa[dot]gov[dot]za). Serious concerns can be escalated to the Sassa head office.

FAQs about Sassa status checks

Q1: Can I check Sassa status for someone else? 

A: No, you can only check your own Sassa status. Each individual must check their own status using their own ID number and cell phone number.

Q2: How often should I check Sassa status? 

A: It is recommended to check your Sassa status regularly, especially if you are awaiting a response or expecting a payment. Checking once a month is a good practice to stay updated. 

Q3: What should If I check Sassa status is incorrect or shows an issue? 

A: If you notice any discrepancies or issues with your Sassa status check, it is important to make contact with Sassa directly. They can provide guidance and assist you in resolving any problems.

Q4: Can someone still apply for the SRD R350 grant?

A: Yes anyone who meets the qualifying criteria can still apply for the R350 grant. Each month SASSA have another look at whether people still qualify or not, so each month is like a new start. So if someone who qualifies loses their job they can apply for the grant in the following month. You can click on this link to the official SASSA website make a new application

for the R350 grant.

Q5: What documents are needed to apply for the R350 Grant?

Generally, a valid South African ID and proof of residence might be required, but specific requirements can vary.

Q6: How will I receive the grant payment?

A: Payments can be made through various methods. The easiest is if you have a bank account then the payment can be made into that account. It has to be your own bank account as the R350 grant cannot be paid into anyone else's bank account. Then on the payment dates you will receive your funds  If you don't have a bank account you can arrange to collect the cash from one of the collection points like the Postbank or one of the major supermarkets.

Q7: Can I reapply for the grant if my grant application status was initially rejected?

A: Yes, if circumstances change or if there was an error in the initial grant application you can definitely reapply. In fact Sassa recommends that you update your grant application every month anyway. You can click on this link to the SASSA website to reapply

Q8: How long will the SRD R350 grant be available?

At the start of this year the Finance Minister announced that the SRD R350 grant will continue to at least March 2024. It might be extended again after that, or it might be converted to another type of grant.

Q9: Are there any conditions or requirements after receiving the grant?

A: Typically, recipients might be required to report any change in their financial situation or employment status.

Remember, staying informed and proactive is key to ensuring that you receive the benefits you are entitled to and checking your Sassa status should be a simple and straightforward process.


To find out more about Sassa grants, including the R350 grant, head to the Careers Portal Sassa section



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