There are a number of prompts that may appear when a student checks their NSFAS application status, which may disrupt the approval of their application. One such prompt features the words 'DHA Verification Failed', but despite this representing an obstacle in the application, it does not necessarily mean that the application has been entirely rejected.
Instead, what this means is that in the process of NSFAS verifying the details and information you have given them through Home Affairs, the verification of it failed. However, this is not something to be upset or anxious over, as this happens to many applicants.
NSFAS has partnered with the Department of Home Affairs (DHA) and the South African Revenue Services (SARS) to make sure that fraud doesn't occur in terms of students who are undeserving receiving funding. They then are working through the DHA and SARS to verify the information applicants submit with their application.
Now, when a student sees 'DHA Verification Failed', it means there's been a mismatch during verification.
According to NSFAS, this is most likely due to a missing name. The situation could be that the applicant has more than one name but has only provided their first name during their application. This would then create a problem in the verification process.
Students are therefore encouraged to submit their full names when completing their NSFAS applications for funding. Careers Portal will continue to provide updates on any developments related to this situation and NSFAS applications in general.
However, if students want to take matters into their own hands, they can make use of the following ways to contact NSFAS should they have any queries:
NSFAS Contact Centre is opened Monday to Friday 08:30 to 17:00
- Email: info [at] nsfas.org.za
- Facebook: National Student Financial Aid Scheme
- Twitter: myNSFAS
- Instagram: myNSFAS
- NSFAS Connect: www.nsfas.org.za and log into your myNSFAS account
