How to Apply & Do SASSA Status Check



If you're in need of financial assistance and want to apply for the SASSA Social Relief of Distress (SRD) grant, this comprehensive guide will provide you with a step-by-step process to make the application process easy and stress-free.  


Millions of South Africans receive financial assistance through the various types of grants provided by the South African Social Security Agency (SASSA) each month. 

One of these grants is the R350 Social Relief of Distress (SRD) grant, which was temporarily introduced to assist those who lost economic opportunities and were adversely affected by the Covid-19 pandemic.

The grant was meant to last for a period of six months after it was introduced, but it has since been extended a few times while maintaining its value of R350.

In order to qualify for this grant, all candidates must be unemployed, be between the ages of 18 and 59 years old and earn less than R624 per month. 

Whether you're unfamiliar with the application process or simply looking for some guidance, this guide will help you navigate through the necessary steps to receive the support you need.

If you've already submitted an application for the SRD grant, it is important to do a SASSA status check to track your SASSA grant application, in this guide we will be discussing SASSA status checks as well. 

Documents and Information Required

Before starting the application process for the R350 grant or any of the SASSA grants, it's important to gather all the necessary documents and information. This will ensure a smooth and efficient application process.

Some of the documents and information you may need include your identification document (ID), proof of residence, proof of income, bank statements, and any other relevant supporting documents.

Make sure to have these documents ready before proceeding with the application to avoid any delays or complications you may face during the application process. 

it is also always advisable to keep all your personal information and documents stored safely, as you may need it later on when doing your SASSA status check. 

Visit the SASSA website

Once you have gathered all the necessary documents and information, the next step is to visit the SASSA website.

On the website, navigate to the SRD (Social Relief of Distress) application page. This is where you will find the application form and instructions on how to complete it.

It is importance to take your time to read through the instructions carefully and make sure you understand all the requirements before proceeding with the application. It's important to provide accurate and up-to-date information to ensure a successful application.

In addition, it is also advisable to familiarize yourself with the SASSA website as you may need yo use it later in your application process to do the SASSA status check. 

Start The SRD Online Application

When completing the online application form for SASSA SRD, it is crucial to provide accurate and complete information.

This includes personal details such as your full name, ID number, contact information, and address. Make sure to double-check all the information you enter to avoid any errors or discrepancies.

Additionally, be prepared to provide supporting documents and evidence to support your online Sassa application, such as proof of income, bank statements, and proof of residence.

Providing accurate and complete information will increase your chances of a successful application and ensure that you receive the assistance you need.

This will also increase your chances at being successful when doing your SASSA status checks. 

Upload supporting documents

As part of the online application process for SASSA SRD grant, you may be required to upload supporting documents to provide evidence and support your application.

These documents may include proof of income, bank statements, proof of residence, and any other relevant documentation. It is important to ensure that these documents are accurate, complete, and up to date.

Before uploading, make sure to scan or take clear photos of the documents to ensure legibility. Follow the instructions provided on the application portal to upload the documents securely.

Providing the necessary supporting documents will help expedite the processing of your application and increase your chances of a successful outcome.

Once you have completed your application, you can do the SASSA status check.

How To Apply For R350 Grant Online

  1. Go to
  2. Select your citizenship criteria at the end of the page (either pick 'South African ID Holders' or 'Asylum Seekers and Special Permit Holders')
  3. Select the yellow bar that says, 'click here to apply online' under the 'How do I apply for this SRD Grant' or the 'Asylum Seekers and Special Permit Holders' section depending on your citizenship selection
  4. Enter your mobile number
  5. Click "send SMS" 
  6. Then enter the one-time pin that Sassa has sent to the number 
  7. Continue the application process by filling in the steps required by Sassa

Once you have completed your application, you can do the SASSA status check.

Apply for the R350 grant on WhatsApp

  1. Add 082 046 8553 as a contact on your phone
  2. Go on WhatsApp and send a message saying 'hi' to this number
  3. You will then receive a response and you should then respond saying 'help'
  4. You will be given various options, reply saying '4'
  5. This will lead you to the Unathi Sassa platform message which you should reply 'SRD' to
  6. You then have to confirm whether you're applying for yourself or someone else
  7. Now the actual application begins, and you'll have to submit your name, surname and ID number in the message
  8. You will then receive a message on WhatsApp stating the next steps

Once you have completed your application, you can do the SASSA status check.

Tips for submitting your SRD grant application

Once you have completed all the necessary steps and filled out the application form for SASSA SRD, it is important to review your application before submitting it.

Take the time to double-check all the information you have provided to ensure accuracy and completeness. Make sure that you have uploaded all the required supporting documents and that they are clear and legible.

Once you are confident that everything is in order, click the submit button to send your application.

Keep in mind that once you submit your application, you may not be able to make any changes or corrections, so it is crucial to review it carefully. By reviewing and submitting your application accurately, you increase your chances of a successful outcome and a stress-free application process

What is Sassa status check? 

SASSA is responsible for administering social grants to eligible individuals in South Africa. These grants provide financial assistance to those in need, including older persons, persons with disabilities, and children. 

Checking your Sassa status is crucial to ensure that you receive the benefits you are entitled to and to stay updated on any changes, updates or whether additional information is required. 

Furthermore, understanding your Sassa status check can help you determine whether your application has been approved, the amount you are eligible for, and the payment dates.

It also allows you to verify your eligibility for specific grants and identify any issues or discrepancies that may need to be addressed. This is why it is advisable to regularly check your Sassa status, so you can stay informed and ensure that you are receiving the support you need. 

So say goodbye to long waiting times and frustrating phone calls – with our guide, you can check your Sassa status from the comfort of your own home. 

Checking your SRD grant status Online

Checking your Sassa status online is a convenient and efficient way to stay updated on your benefits. Follow these simple steps to check your SASSA srd status online: 

  1. Start by visiting the official Sassa website
  2. Look for the 'Application Status' prompt
  3. Click on the link and provide the necessary information, such as your ID number.
  4. Once you have entered the required details, click on the "Check Status" button. 
  5. Wait for the system to process your request and display your Sassa status. 

How to check your Sassa status via WhatsApp

If you prefer to do your SASSA status check using your mobile phone, you can do so with a simple WhatsApp message.  Follow these step-by-step instructions to do the SASSA status check via WhatsApp: 

  1. Add the Sassa WhatsApp number to your contacts: 082 046 8553.
  2. Open WhatsApp and send a message to the Sassa number that says "Status" followed by your ID number. 
  3. Double-check the accuracy of your ID number to avoid any errors. 
  4. Sassa will then provide the necessary information regarding your application status.

After sending the SMS, you will receive a response with your SASSA status check. The message should include information about your application, payment dates, and eligibility. Make sure to save the message for future reference or take a screenshot for easy access. 

Doing the SASSA status check via WhatsApp is a convenient option, especially for those who prefer using their mobile phones.

Common issues and tips for Sassa status checks 

While the Sassa status check process is designed to be straightforward, you may encounter some common issues along the way. 

Here are a few troubleshooting tips to help you navigate through any difficulties: 

  1. Double-check your details: Ensure that you have entered your ID number or other required information accurately. Even a small typo can lead to an incorrect status result. 
  2. Check your internet connection: If you are checking your Sassa status online, make sure you have a stable internet connection. Slow or intermittent internet can cause delays or errors. 
  3. Contact Sassa helpline: If you encounter any technical issues or difficulties during the status check process, don't hesitate to reach out to the Sassa helpline for assistance. They can provide guidance and address any concerns you may have. 

By following these troubleshooting tips, you can overcome common issues and ensure a smooth Sassa status check experience. 

Stay updated with your SASSA status check 

In addition to checking your Sassa status online or via SMS, there are other ways to stay updated with your benefits. Consider the following options: 

  1. Social media: Follow Sassa's official social media accounts for the latest news, updates, and announcements regarding benefits and status checks. 
  2. Visit Sassa offices: If you have any concerns or required additional information dont hesitate to visit the nearest Sassa offices for assistance. 

By utilizing these additional channels, you can stay informed and ensure that you never miss any important updates or changes to your Sassa status. 

Collect Your R350 Grant

Once you've done your SASSA status check and your application is successful, the agency will then inform you on when your grant payment can be collected. There are a few options which SRD grant beneficiaries can choose from to collect their grant payments. 

Here are some of the options:

  • Bank Account: SRD grant beneficiaries have the option of having their grants paid directly into their bank account. This is a convenient grant payment method as beneficiaries can access their money at any time after the payment was made by Sassa. 
  • CashSend Services: Should beneficiaries not have a bank account, they can also receive your R350 grant through a CashSend.
  • Beneficiaries will have to use their ID numbers and phone numbers to access their grant money. You must have a cellphone with a registered cellphone number and proof of identification. 
  • Retail outlets: Sassa grants are paid to selected retailers around the country. Beneficiaries can withdraw their money at any time when the retail outlet is operational. Pick n Pay, Shoprite, Boxer stores, Usave stores and Checkers all distribute social grants.
  • Shoprite Group: The Shoprite Group has now made it possible for R350 grant holders to fetch their SRD grant payments at any of their 1 286 supermarkets across South Africa, which includes Checkers, USave, OK and Shoprite stores. 

However, individuals will be required to validate that they are the beneficiary of the grant by producing proof of their identity and cellphone number when collecting their grant at a retail outlet.

Beneficiaries need to ensure that this must be the same cellphone number that they used to register on the Sassa database, as a confirmation pin will be sent to this number to prevent fraud.

It's important to note that the R350 grant, does not have a fixed payment date. Sassa approves applications for this grant, and beneficiaries are notified via message when their payment is available for collection.

SRD Grant Appeals

If your R350 SRD grant application or SASSA status check was unsuccessful there is an opportunity for you to submit an appeal application, where Sassa will re-evaluate your grant application. 

Here Is How To Submit Your R350 Grant Appeal

  • Step 1: Visit The ITSAA Website
  • Step 2: Enter Your Identification Number
  • Step 3: Enter The Cell Phone Number You Used During The Application Process
  • Step 4: Click Send “Pin”
  • Step 5: Once you receive the pin, you will be required to insert it and click “Submit”
  • Step 6: Select the month that you are appealing for
  • Step 7: Secret the drop-down arrow to choose the reason for your appeal application from the options provided
  • Step 8: Click “Submit” to complete the appeal application process

Once individuals have submitted their appeal application, the ITSAA then uses various databases to verify information provided to verify their eligibility for the grant. The databases are used to confirm personal information and income information as well.

Applicants are advised that they will receive the outcome of their appeal applications between 60 to 90 days from when it was submitted. The decision made by the ITSAA are considered final.

Need To Contact Sassa?

You can visit the Sassa website for information or contact Sassa directly. The Sassa toll-free number (080060 10 11) and dedicated email address for grant enquiries (grantenquiries [at] (grantenquiries[at]sassa[dot]govdotza)are available for assistance and support.

The SASSA Toll-Free Number 

The SASSA toll-free number is a dedicated helpline specifically designed to address queries and provide guidance to applicants and approved grant beneficiaries. Toll-free means that it does not cost beneficiaries any money or airtime to call SASSA for their grant queries.

The SASSA Head Office 

Serious concerns may be escalated to the SASSA head office, which is the central administrative body responsible for overseeing the grant distribution process.

To find out more about Sassa grants, including the R350 grant, head to our Sassa section.

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