How To Do Your SASSA Payment Status Check


Don't be left in the dark about your SASSA grant payment status. The Sassa R350 grant is very valuable for many people. Read this guide to get all the latest SASSA updates and advice on how to check your payment status.  


The South African Social Security Agency (SASSA) distributes social grants to millions of people each month. These individuals rely on monthly Sassa payments to purchase their most basic needs.  You can apply online for SASSA grants.

Every month SASSA beneficiaries are left anxious regarding when their SASSA payment date would be. If you’re having this issue here's how to check your SASSA status and the plus side is that it's actually quite simple! 

How To Check Your SASSA Balance

  1. Here are the steps to follow:
  2. Dial *120*3210# on your phone
  3. Select option 1 for balance enquiry.
  4. Enter your ID number.
  5. Follow the prompts

Should that USSD code not work, do the following:

  1. Dial *120*69277# on your phone
  2. Follow the prompts

Individuals receiving funds from SASSA who want to check their balance are urged to avoid going to an ATM to check their balance. If you are a SASSA recipient, you must be cautious to not give your SASSA card or PIN to anyone you don't highly trust.

What Sassa Grants Are There?

SASSA has many grants including the Care Dependency Grant, Child Support Grant, Disability Grant, Foster Child Grant, Old Persons Grant, War Veteran's Grant, Grant-In-Aid and there are other temporary grants as well.

What is a SASSA Status Check?

Do you need to do a SASSA status check? When you apply for a SASSA grant you will want to do a status check to check the progress of your application. Your SRD status is an important thing to check. You must make sure that what you check SASSA status to ensure you receive your payment on the correct date. You can also do a general Sassa status check..

SASSA status check allows R350 grant applicants to check the status of their applications, as well as appeal any rejected applications. There are some dangers when you are doing a Sassa status check so please beware of fake websites.

Applicants are also able to see if their application has been approved or declined, and they are able to check the status of the SRD grant online.

You can either do an SRD status check or a general Sassa status check

What Is SASSA Pending Status?

When you submit your application for a SASSA grant, it's not uncommon to encounter an application status that says 'Pending'.

If you check your SASSA status and it says pending, this simply means that your application has not yet been approved, and SASSA is currently reviewing and verifying your details. 

It's important to note that the agency processes a significant number of applications, and the verification process takes time. Therefore, patience is crucial while waiting for your application to be processed.

To check your SASSA status, you have a couple of options available. You can perform an SRD status check or a general SASSA status check through the official SASSA website.

How to check your Sassa status online 

Checking your Sassa status online is a convenient and efficient way to stay updated on your benefits.

Follow these simple steps to check your SASSA status online: 

  1. Start by visiting the official Sassa website
  2. Look for the 'Application Status' prompt
  3. Click on the link and provide the necessary information, such as your ID number.
  4. Once you have entered the required details, click on the "Check Status" button. 
  5. Wait for the system to process your request and display your Sassa status. 

Checking your Sassa status online is a quick and convenient method that allows you to access your information at any time, from anywhere. It eliminates the need for lengthy phone calls or in-person visits, saving you time and effort. 

How to check your Sassa status via WhatsApp

If you prefer to check your Sassa status using your mobile phone, you can do so with a simple WhatsApp message. 

Follow these step-by-step instructions to check your Sassa status via WhatsApp: 

  1. Add the Sassa WhatsApp number to your contacts: 082 046 8553.
  2. Open WhatsApp and send a message to the Sassa number that says "Status" followed by your ID number. 
  3. Double-check the accuracy of your ID number to avoid any errors. 
  4. Sassa will then provide the necessary information regarding your application status.

After sending the SMS, you will receive a response with your SASSA status. The message should include information about your application, payment dates, and eligibility. Make sure to save the message for future reference or take a screenshot for easy access. 

Checking your Sassa status via WhatsApp is a convenient option, especially for those who prefer using their mobile phones.

What To Do If Your SASSA Status Check Is Successful 

If you check your SRD Grant status and it indicates that your application for the distress grant has been approved, you will soon receive your money. 

Once you receive confirmation from SASSA that your grant money is available for collection, you have several options to access it. This confirmation will be sent to SRD grant beneficiaries via an SMS to the cell phone number used by the grant beneficiary when they applied for the grant.

Sassa Payment Status Dates

The different Sassa grants have different payment dates so you must consult the payment schedule to confirm when you will get your grant payments. For permanent social grants, the SASSA announces payments dates at start of each month. 

The first week of each month is usually reserved for the payment of permanent social grants, however, this may change and this is why it is crucial to stay updated about the Sassa payment schedule. 

It's important to note that the SRD R350 grant, does not have a fixed payment date. Sassa approves applications for this grant, and beneficiaries are notified via message when their payment is available for collection. Once individuals are notified that their grant application is successful, they have a few options of where they can collect it.

Where To Collect Your SRD Grant

Approved SRD grant beneficiaries can collect their grants at various retail stores such as Pick n Pay, Shoprite, Checkers, and Boxer stores. 

These retail partners offer a convenient way for beneficiaries to access their funds as they have many locations across the country and convenient operating hours. 

Alternatively, if you prefer, you may choose to have your grant funds deposited directly into your personal bank account. 

This option eliminates the need to physically visit a retail store and saves you money that you would have spent travelling to the retail store to collect your distress grant.

What To Do If Your SASSA Status Check Is Unsuccessful

If your R350 SRD grant application or SASSA status check was unsuccessful there is an opportunity for you to submit an appeal application, where Sassa will re-evaluate your grant application. 

Here Is How To Submit Your R350 Grant Appeal

Step 1: Visit The ITSAA Website

Step 2: Enter Your Identification Number

Step 3: Enter The Cell Phone Number You Used During The Application Process

Step 4: Click Send “Pin”

Step 5: Once you receive the pin, you will be required to insert it and click “Submit”

Step 6: Select the month that you are appealing for

Step 7: Secret the drop-down arrow to choose the reason for your appeal application from the options provided

Step 8: Click “Submit” to complete the appeal application process

Once individuals have submitted their appeal application, the ITSAA then uses various databases to verify information provided to verify their eligibility for the grant. The databases are used to confirm personal information and income information as well.

Applicants are advised that they will receive the outcome of their appeal applications between 60 to 90 days from when it was submitted. The decision made by the ITSAA are considered final.

How SASSA SRD Grant Appeals Work

It is important to note that these appeal applications are no longer submitted directly to Sassa. Initially, Sassa handled the appeal applications when the grant was first introduced, but they no longer process appeals.

Instead, unsuccessful R350 grant applicants must submit a R350 grant appeal application to the Independent Tribunal For Social Assistance Appeals (ITSAA). 

Once individuals have submitted their appeal application, the ITSAA then uses various databases to verify information provided to verify their eligibility for the grant. The databases are used to confirm personal information and income information as well.

Furthermore, applicants are advised that they will receive the outcome of their appeal applications between 60 to 90 days from when it was submitted. The decision made by the ITSAA are considered final.

How To Track Your R350 Grant Appeal

In order to check your SRD grant appeal you are required to do a SASSA status check on your appeal to make sure that you appeal hasn't got lost in the Sassa system.

To check on your SASSA grant appeal status you need to have your ID number with you. This is how you research your grant appeal and find out your grant appeal status.

  1. Go to Sassa Appeals Website
  2. Enter ID number
  3. Enter telephone number
  4. Track appeal

​​​​​​You can also call the Sassa Call Centre on their cellphone number which is 0800 601 011. If you've already submitted an appeal, you don't need to submit another or contact the Sassa office.

It is important to note that the outcome of your appeal will be relayed through a confirmation message via SMS, this is why it is important to provide the correct contact details. 

How To Contact Sassa 

You can visit the Sassa website for information or contact Sassa directly. The Sassa toll-free number (080060 10 11) and dedicated email address for grant enquiries (grantenquiries [at] (grantenquiries[at]sassa[dot]gov[dot]za)) are available for assistance and support.

The SASSA Toll-Free Number 

The SASSA toll-free number is a dedicated helpline specifically designed to address queries and provide guidance to applicants and approved grant beneficiaries. Toll-free means that it does not cost beneficiaries any money or airtime to call SASSA for their grant queries.

The SASSA Head Office 

Serious concerns may be escalated to the SASSA head office, which is the central administrative body responsible for overseeing the grant distribution process.

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